Title: Outbound Bilingual (English/French) Direct Marketing/Sales Associate
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Areas of Interest:
Inbound Customer Response
Inbound Sales and Retention
Outbound New Client Acquisition
Outbound Upsell-Cross Sell
Back Office (email/mail)
Size of Call Centre
Type of industry
Other (Please Specify)
Is your Call Centre Primarily
What Technology is applicable to you (all that apply):
What Areas to you find most Challenging (all that apply)
Work Force Management
In the Next Twelve Months, do you Anticipate Changes in your Call Centre
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