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Simpro Solutions Announces Tony Nadra as President

Posted on : January 21st, 2008

BPO Vendor Expands its Management Team with Executive Appointment

TORONTO, CANADA – January 21, 2008 – Simpro Solutions Inc., a worldwide solutions based business process outsourcer (BPO) has formally announced the appointment of Tony Nadra to the President and Board Member of Simpro Solutions Inc.

“Over the past decade Mr. Nadra has earned a reputation as a contact centre industry leader in the North American and International marketplace. His experience in guiding strategic growth and building new markets will allow Simpro to grow to the next level” said Andy Jasuja, CEO of Simpro Solutions Inc.

“Mr. Nadra will allow us to grow our business operations onshore, offshore and nearshore”, Mr. Jasuja said. “Simpro has quickly grown its Canadian business by providing customer service, back office and telesales related outsourcing services major U.S and Canadian corporations. The company has recently expanded its offshore capabilities to include 1,500 seats across five countries.”

“The outsourced call centre industry is going through a transitional growth period at this time,” Nadra said. “The Canadian industry has seen recent acquisitions from major Global BPO players, and the strength of the Canadian dollar has changed the underlying economics of the business. Simpro is extremely well positioned to take advantage of the structural changes in the industry. Simpro offers services from both onshore and offshore locations, and continues to provide cost-competitive solutions to its customers. Simpro provides a diversified portfolio of services including both the customer-facing ‘front office’ and the skills-intensive ‘back-office’.”

About Simpro Solutions:
Simpro provides a solutions-based outsourcing service with a focus on contact centre and back office environments. Simpro leverages a worldwide network of contact centres on four continents, including onshore and offshore locations in Canada, India, Costa Rica, Ecuador and Romania with over 1,500 seats. Simpro provides contracted customer interaction solutions covering each stage of the customer lifecycle including: monthly billing and back office processing, customer care, inbound sales and marketing campaigns, outbound telemarketing campaigns, technical support, Tier-3 network support, help desk, marketing support, e-mail solutions, and application and claims processing. Simpro focuses on telecommunications, utilities, financial and retailing industry verticals. For a list of our services, visit www.simprosolutions.com.

For further information on this article ,please contact us at pr@simprosolutions.com